Crowne Plaza London - Kingston by IHG | Hotel in Kingston upon Thames

| 7.7 (368 Reviews) |   Pet Friendly  10 Bathrooms  24 Guests
Surbiton Hotel | Crowne Plaza London - Kingston by IHG

Hotel in Surbiton, Kingston upon Thames

Overlooking the River Thames, Crowne Plaza London - Kingston offers modern air-conditioned rooms, 5.4 mi from Twickenham Stadium and 5.6 mi from Wimbledon. Surbiton train station is 1 mi from the property, and it offers direct routes to London Waterloo. Complimentary WiFi and free parking is available onsite. Each air-conditioned room has a choice of 5 different pillow types from the hotels pillow menu. Featured is tea/coffee making facilities, a desk, and a flat-screen TV with cable and satellite channels.Executive rooms have balconies and views of the Thames, while suites have separate living rooms. Children stay and eat free when sharing a room with adults. A breakfast buffet including hot food and continental ingredients is served every morning and comes included in some rates, or can be purchased separately. This Holiday Inn hotel has a fitness center, business services, and offers 24-hour room service. Three Sixty restaurant services a variety of worldwide modern cuisine and guests can end the day with a drink at the bar. Holiday Inn London-Kingston South hotel has a peaceful location, with easy access to Thorpe Park, Chessington World of Adventures, the M25, M3 and A3. London Heathrow Airport is a 35-minute drive away.

Crowne Plaza London - Kingston by IHG is located in Kingston upon Thames.

This 118 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Kitchen, Bar, and several others. This is a 4 star rated property and has over 368 reviews with the average score of 7.7 . Coming to Kingston upon Thames and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 118 Bedrooms Hotel if you want to learn more about this place in Kingston upon Thames. These details are authentic, as they are provided by our partner, booking.com.

This Crowne Plaza London - Kingston by IHG in Kingston upon Thames is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crowne Plaza London - Kingston by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Breakfast in the room
  • Restaurant
  • Coffee house on site
  • Special diet meals (on request)
  • Kids' meals
  • Bar
  • Wine/Champagne
Parking
  • Parking
  • Parking garage
  • Private Parking
  • Electric vehicle charging station
  • Parking on site
  • Accessible parking
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
  • Lowered sink
Activities
  • Fitness
  • Themed dinners
  • Fitness center
General
  • Air conditioning
  • Heating
  • Elevator
  • Hypoallergenic room available
  • Family rooms
  • Smoke-free property
  • Designated smoking area
  • Facilities for disabled guests
  • Wifi in all areas
  • Soundproof rooms
  • Non-smoking rooms
  • Safe
  • Pet friendly
Guest Services
  • Business center
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Concierge
  • Room service
  • Baggage storage
  • Packed lunches
  • Lockers
  • 24-hour front desk
  • Shared lounge/TV area
  • Fax/Photocopying
  • Dry cleaning
  • Laundry
  • Car rental
  • Express check-in/out
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Sun deck
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • CCTV outside property
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • Smoke alarms
  • Key card access
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Mobile app for room service
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
You may cancel free of charge until 7 days before arrival. you will be charged the cost of the first night if you cancel in the 7 days before arrival.
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Please note that a maximum of 1 pet/dog is allowed per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.21
Location:
8.93
Staff:
9.29
Facilities:
8.21
Comfort:
8.93
Cleanliness:
8.33
Marie
Dec 22, 2025 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Excellent location for Hampton Court palace. All the staff were friendly and pleased to help in anyway. Very clean hotel. Breakfast was 10 out of 10. The Breakfast staff we're exceptional, very friendly,happy to help us in anyway. Brilliant service all round.
Negative: Nothing everything was perfect
Summary: Brilliant
See All Reviews

Room Arrangement

Room Info Facilities
Premium Twin Room with River View
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
Premium Twin Room with River View

Food & Drink

Bottle of water, Minibar

Bathroom

Guest bathroom, Bathrobe, Private bathroom, Toilet, Free toiletries, Hairdryer, Toilet paper, Conditioner, Bathtub or shower, Shampoo, Shower

General

Air conditioning, Soundproof, Heating, Iron, Carpeted, Ironing facilities, Safe

Media & Technology

TV, Satellite channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Desk

View

View, River view

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium King Room with River View
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Premium King Room with River View

Food & Drink

Bottle of water, Minibar

Bathroom

Guest bathroom, Bathrobe, Private bathroom, Toilet, Free toiletries, Hairdryer, Toilet paper, Slippers, Conditioner, Bathtub or shower, Shampoo, Shower

General

Air conditioning, Soundproof, Heating, Iron, Carpeted, Ironing facilities, Safe

Media & Technology

TV, Satellite channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Desk

View

View, River view

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium Room
Room Type: Double
Room Size: 28 m2
Premium Room

Food & Drink

Minibar

Bathroom

Guest bathroom, Bathrobe, Private bathroom, Toilet, Free toiletries, Hairdryer, Toilet paper, Slippers, Conditioner, Shampoo, Shower

General

Air conditioning, Soundproof, Heating, Iron, Carpeted, Ironing facilities, Safe

Media & Technology

TV, Satellite channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Desk

View

View, River view

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room
Room Type: Double
Room Size: 19 m2
Standard Room

Food & Drink

Tea/Coffee maker

Bathroom

Guest bathroom, Private bathroom, Toilet, Free toiletries, Hairdryer, Toilet paper, Conditioner, Bathtub or shower, Shampoo, Shower

General

Air conditioning, Soundproof, Heating, Iron, Carpeted, Ironing facilities, Safe

Media & Technology

TV, Satellite channels, Flat-screen TV, Radio, Telephone

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium Double Room with River View
Room Type: Double
Room Size: 28 m2
1 Full bed(s) Bed
Premium Double Room with River View

Food & Drink

Bottle of water, Minibar

Bathroom

Guest bathroom, Bathrobe, Private bathroom, Toilet, Free toiletries, Hairdryer, Toilet paper, Slippers, Conditioner, Bathtub or shower, Shampoo, Shower

General

Air conditioning, Soundproof, Heating, Iron, Carpeted, Ironing facilities, Safe

Media & Technology

TV, Satellite channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Desk

View

View, River view

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Standard Double Room
Room Type: Double
Room Size: 19 m2
1 Full bed(s) Bed
Standard Double Room

Bathroom

Guest bathroom, Private bathroom, Toilet, Free toiletries, Hairdryer, Toilet paper, Conditioner, Bathtub or shower, Shampoo, Shower

General

Air conditioning, Soundproof, Heating, Interconnecting room(s) available, Iron, Carpeted, Ironing facilities, Safe

Media & Technology

TV, Telephone, Flat-screen TV

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Double Room - Disability Access
Room Type: Double
Room Size: 19 m2
1 Full bed(s) Bed
Standard Double Room - Disability Access

Food & Drink

Tea/Coffee maker

Bathroom

Guest bathroom, Private bathroom, Toilet, Free toiletries, Hairdryer, Toilet paper, Conditioner, Shampoo, Shower

General

Air conditioning, Soundproof, Heating, Interconnecting room(s) available, Iron, Carpeted, Ironing facilities, Safe

Media & Technology

TV, Satellite channels, Flat-screen TV, Radio, Telephone

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room with Two Single Beds
Room Type: Twin
Room Size: 19 m2
2 Twin bed(s) Bed
Standard Room with Two Single Beds

General

Air conditioning, Soundproof, Heating, Iron, Carpeted, Ironing facilities, Safe

Media & Technology

TV, Satellite channels, Flat-screen TV, Radio, Telephone

Bathroom

Guest bathroom, Private bathroom, Toilet, Free toiletries, Hairdryer, Toilet paper, Conditioner, Bathtub or shower, Shampoo

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Suite with Balcony
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Suite with Balcony

Food & Drink

Minibar

Bathroom

Guest bathroom, Bathrobe, Private bathroom, Toilet, Free toiletries, Hairdryer, Toilet paper, Slippers, Conditioner, Bathtub or shower, Shampoo, Shower

General

Tile/Marble floor, Air conditioning, Soundproof, Heating, Iron, Carpeted, Ironing facilities, Safe

Media & Technology

TV, Satellite channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Desk, Sofa, Sitting area

View

View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Double Suite with Two Double Beds
Room Type: Suite
Room Size: 55 m2
1 Full bed(s) Bed
1 Full bed(s) Bed
Two-Bedroom Double Suite with Two Double Beds

Food & Drink

Bottle of water, Minibar

General

Tile/Marble floor, Air conditioning, Soundproof, Heating, Iron, Carpeted, Ironing facilities, Safe

Media & Technology

TV, Satellite channels, Flat-screen TV, Radio, Telephone

Bathroom

Guest bathroom, Bathrobe, Private bathroom, Toilet, Free toiletries, Shared bathroom, Hairdryer, Toilet paper, Slippers, Conditioner, Bathtub or shower, Shampoo

Living Area

Desk, Sofa, Sitting area

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD53
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