Hotel ILUNION San Mamés | Hotel in Bilbao

| 9.2 (888 Reviews) |  1 Bathroom
Basurtu Hotel | Hotel ILUNION San Mamés

Hotel in Basurtu, Bilbao

A restaurant, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel ILUNION San Mamés offers 168 air-conditioned accommodations with safes and hair dryers. Plasma televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Breakfast
Child Friendly
Internet

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome.
Payment Policy
Fee for buffet breakfast: approximately eur 18 for adults and eur 9 for children covered self parking fee: eur 15.42 per day pet fee: eur 35 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of eur 35 per pet, per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number h bi 01306 safety features at this property include a fire extinguisher special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property uses solar energy, plus eco-friendly cleaning products

Reviews

Wilhelmina
Dec 27, 2025 06:13:23 PM
Review Score:   6
Summary: Im staying in your hotel for 2 nights. This morning around 11.00 o'clock i reclaimed at the reception that the matras of one of the beds is very unstable, its goes down on the sides. Very uncomfortable for sleeping. I requested at the reception to change the matras. I came back to the hotel tonight around 9 o'clock but nothing has changed. I'm very disappointed that I will need to sleep one more night on a uncomfortable matras. Email sent to the hotel and issue not risolved. Little attention and terrible customer service.
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FAQ's

Is this Hotel ILUNION San Mamés pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel ILUNION San Mamés have a swimming pool?

No, this Hotel ILUNION San Mamés does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel ILUNION San Mamés?

Best-rates for the Hotel ILUNION San Mamés starts from $92 per night with includes Balcony/Terrace, Security/Safety, Business Services, Restaurant, Breakfast, Parking, Bedding/Linens, Wellness Facilities, Guest Services, Wheelchair Accessible, Fireplace/Heating, Accessibility, Child Friendly, Internet, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel ILUNION San Mamés a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel ILUNION San Mamés wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel ILUNION San Mamés is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel ILUNION San Mamés?

Based on the information reported by the owner or manager, the Hotel ILUNION San Mamés indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel ILUNION San Mamés?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD92
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