Is this Santa Venerina hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santa Venerina hotel?

Check-in time for Santa Venerina hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santa Venerina hotel have a swimming pool?

Yes, this Santa Venerina hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Venerina hotel?

Best-rates for the Santa Venerina hotel starts from $150 per night with includes TV, Oceanfront, EV Charge Station, Business Services, Pet Friendly, Fireplace/Heating, Child Friendly, Hot Tub, Parking, View, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Breakfast, Internet, Air Conditioner, Pool, Security/Safety, Spa, Designated Smoking Area, Skiing, Toiletries, Laundry, Ocean View, Wellness Facilities, Bar, Entertainment, Accessibility, Transportation/Shuttle, Sports/Activities, Restaurant, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santa Venerina hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Venerina hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Venerina hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Venerina hotel?

Based on the information reported by the owner or manager, the Santa Venerina hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Venerina hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Kepos Etna Relais & Exclusive Spa | Hotel in Santa Venerina

| 9.3 (337 Reviews) | Pet Friendly 8 Bathrooms 21 Guests

Santa Venerina Hotel | Kepos Etna Relais & Exclusive Spa

Hotel in Santa Venerina

Featuring an outdoor pool, restaurant and spa, Kepos Etna Relais & Exclusive Spa is located in Santa Venerina. It also features a sun terrace and free WiFi. Rooms come with air conditioning, a flat-screen TV and private bathroom with a hairdryer and free toiletries. Some units have a seating/living area, while the apartment includes a kitchenette. An abundant buffet breakfast with both sweet and savory products can be enjoyed at the property. The restaurant is open for both lunch and dinner. The spa includes a hot tub, Turkish bath, sauna as well as sensory showers. Massages are available on request. Catania is 19 mi from the hotel. The nearest airport is Catania Fontanarossa Airport, a 40-minute drive from the property.

Kepos Etna Relais & Exclusive Spa is located in Santa Venerina.

This 11 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Fireplace/Heating, Child Friendly, and several others. This is a 4 star rated property and has over 337 reviews with the average score of 9.3 . Coming to Santa Venerina and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms Hotel if you want to learn more about this place in Santa Venerina. These details are authentic, as they are provided by our partner, booking.com.

This Kepos Etna Relais & Exclusive Spa in Santa Venerina is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kepos Etna Relais & Exclusive Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Kids' meals

Wine/Champagne

Fruit

Snack bar

Restaurant

Coffee house on site

Breakfast in the room

Kid-friendly buffet

Parking

Parking on site

Electric vehicle charging station

Parking

Private Parking

Free parking

Accessible parking

Accessibility

Bathroom emergency cord

Activities

Fitness classes

Snorkeling

Open-air bath

Walking tours

Happy hour

Hot tub/Jacuzzi

Sauna

Evening entertainment

Spa lounge/Relaxation area

Couples' massage

Horseback riding

Haircut

Fitness center

Temporary art galleries

Hand massage

Solarium

Diving

Facial treatments

Beauty services

Tennis equipment

Steam room

Canoeing

Tour or class about local culture

Public Bath

Spa facilities

Turkish/Steam Bath

Cycling

Pedicure

Full-body massage

Makeup services

Live music/Performance

Cooking class

Body treatments

Hot spring bath

Foot massage

Waxing services

Hair coloring

Hairstyling

Skiing

Body scrub

Themed dinners

Locker rooms

Head massage

Personal trainer

Hiking

Massage chair

Massage

Body wrap

Back massage

Yoga classes

Hair treatments

Live sports events (broadcast)

Manicure

Bike tours

Neck massage

Foot bath

Spa/Wellness packages

Entertainment

Board games/Puzzles

General

Designated smoking area

Non-smoking rooms

Convenience store on site

Wifi in all areas

Family rooms

Facilities for disabled guests

Safe

Hypoallergenic room available

Elevator

Pet friendly

Smoke-free property

Heating

Soundproof rooms

Air conditioning

Guest Services

Concierge

Valet parking

Suit press

Pet bowls

Airport shuttle

Packed lunches

Shuttle service (additional charge)

Meeting/Banquet facilities

Babysitting/Child services

Baggage storage

Tour desk

Private check-in/out

Car rental

Hair/Beauty salon

24-hour front desk

Fax/Photocopying

Business center

Express check-in/out

Dry cleaning

Daily housekeeping

Shuttle service

Lockers

Airport shuttle (additional charge)

Vending machine (drinks)

Laundry

Pet basket

Room service

Ironing service

Shared lounge/TV area

Grocery deliveries

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor furniture

Garden

Outdoor pool (year-round)

Picnic area

Sun deck

Outdoor pool

Terrace

Security/Safety

CCTV outside property

Smoke alarms

Fire extinguishers

CCTV in common areas

24-hour security

Key card access

Security alarm

Key access

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Delivered food covered securely

Physical distancing in dining areas

Food can be delivered to guest accommodation

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Process in place to check health of guests

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Mobile app for room service

Contactless check-in/out

Skiing

Ski storage

Ski pass vendor

Ski rental on site

Ski school

Spa

Infinity pool

Shallow end

Beach chairs/Loungers

Beach umbrellas

Heated pool

Pool with view

Pool bar

Swimming pool

Saltwater pool

Kids' pool

Fenced pool

Transportation/Shuttle

Public transit tickets

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed upon request and charges may apply.

The private spa must be booked in advance and can accommodate up to 6 guests.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

License number: 19087048A604126, IT087048A1894BA2BP

Reviews

Value for money:

8.49

Location:

Staff:

9.58

Facilities:

8.95

Comfort:

9.26

Cleanliness:

9.24

Eleanor

Nov 23, 2025 08:00:00 AM

Review Score: 8

United Kingdom

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Great location for visiting Etna and lovely view and setting. Delicious breakfast with homegrown produce

Negative: Entrance a little hard to find

Summary: Great for Etna

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Double or Twin Room Room Type: Twin/Double Room Size: 30 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker Bathroom Free toiletries, Toothbrush, Shower, Towels/Sheets (extra fee), Bidet, Toilet paper, Walk-in shower, Shampoo, Slippers, Guest bathroom, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Lockers, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Smoke Alarm, Heating, Trash cans, Safe, Key card access, Soundproof, Private entrance, Air conditioning, Key access Media & Technology Satellite channels, Cable channels, Telephone, TV, Flat-screen TV, Streaming service (like Netflix), Mobile hotspot device Outdoors Outdoor furniture, Balcony, Terrace, Patio Kitchen Coffee machine, Refrigerator, Cleaning products, High chair, Electric kettle Living Area Desk Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens View Sea view, Quiet street view, View, Landmark view, Mountain view, Garden view, Inner courtyard view Services Executive lounge access Accessibility Entire unit wheelchair accessible, Emergency cord in bathroom, Accessible by elevator, Entire unit located on ground floor, Raised toilet Room Amenities Hypoallergenic pillow, Socket near the bed, Clothes rack, Adapter, Feather pillow Entertainment & Family Services Books, DVDs or music for children, Board games/puzzles, Child safety socket covers Pool and Spa Pool towels, Saltwater pool, Infinity Pool, Shallow end Layout Window Cleanliness & disinfection Hand sanitizer
Economy Double Room Room Type: Twin/Double Room Size: 20 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker Bathroom Free toiletries, Toothbrush, Shower, Towels/Sheets (extra fee), Bidet, Toilet paper, Walk-in shower, Shampoo, Slippers, Guest bathroom, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Lockers, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Smoke Alarm, Hardwood or parquet floors, Heating, Trash cans, Safe, Key card access, Soundproof, Private entrance, Air conditioning, Key access Media & Technology Satellite channels, Cable channels, Telephone, TV, Flat-screen TV, Streaming service (like Netflix), Mobile hotspot device Kitchen Coffee machine, Refrigerator, Cleaning products, High chair, Electric kettle Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Linens Services Executive lounge access View Inner courtyard view, Quiet street view, Landmark view Accessibility Entire unit located on ground floor, Raised toilet, Accessible by elevator, Emergency cord in bathroom Room Amenities Hypoallergenic pillow, Socket near the bed, Clothes rack, Adapter, Feather pillow Entertainment & Family Services Books, DVDs or music for children, Board games/puzzles, Child safety socket covers Pool and Spa Pool towels, Saltwater pool, Infinity Pool, Shallow end Layout Window Cleanliness & disinfection Hand sanitizer
Classic Suite Room Type: Suite Room Size: 60 m² 1 Sofa bed Bed 1 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker Bathroom Free toiletries, Toothbrush, Shower, Towels/Sheets (extra fee), Bidet, Toilet paper, Walk-in shower, Shampoo, Slippers, Guest bathroom, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Lockers, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Smoke Alarm, Heating, Trash cans, Safe, Key card access, Soundproof, Interconnecting room(s) available, Private entrance, Air conditioning, Key access Media & Technology Satellite channels, Cable channels, Telephone, TV, Flat-screen TV, Streaming service (like Netflix), Mobile hotspot device Kitchen Coffee machine, Refrigerator, Kitchen, Kitchenware, Cleaning products, Microwave, Dining table, Oven, Stovetop, High chair, Electric kettle, Kitchenette Outdoors Outdoor furniture, Outdoor dining area, Balcony, Terrace, Patio Living Area Sofa, Dining area, Desk, Sitting area Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens View Sea view, Quiet street view, View, Landmark view, Pool view, Mountain view, Garden view, Inner courtyard view Services Executive lounge access Accessibility Entire unit wheelchair accessible, Emergency cord in bathroom, Roll-in shower, Accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Raised toilet Room Amenities Hypoallergenic pillow, Socket near the bed, Clothes rack, Adapter, Sofa bed, Feather pillow Entertainment & Family Services Books, DVDs or music for children, Board games/puzzles, Child safety socket covers Pool and Spa Pool towels, Saltwater pool, Infinity Pool, Shallow end Layout Window Exclusive services Concierge services, Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge Cleanliness & disinfection Hand sanitizer
Family Suite Room Type: Family Room Size: 65 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker Bathroom Free toiletries, Toothbrush, Shower, Towels/Sheets (extra fee), Bidet, Toilet paper, Walk-in shower, Shampoo, Slippers, Guest bathroom, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Lockers, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Smoke Alarm, Heating, Trash cans, Safe, Key card access, Soundproof, Interconnecting room(s) available, Private entrance, Air conditioning, Key access Media & Technology Satellite channels, Cable channels, Telephone, TV, Flat-screen TV, Streaming service (like Netflix), Mobile hotspot device Kitchen Coffee machine, Refrigerator, Kitchen, Kitchenware, Cleaning products, Microwave, Dining table, Oven, Stovetop, High chair, Electric kettle, Kitchenette Living Area Dining area, Desk, Sitting area Outdoors Outdoor furniture, Outdoor dining area, Terrace, Patio Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens View Sea view, Quiet street view, View, Landmark view, Pool view, Mountain view, Garden view, Inner courtyard view Services Executive lounge access Accessibility Entire unit wheelchair accessible, Entire unit located on ground floor, Raised toilet, Emergency cord in bathroom Room Amenities Hypoallergenic pillow, Socket near the bed, Clothes rack, Adapter, Feather pillow Entertainment & Family Services Books, DVDs or music for children, Board games/puzzles, Child safety socket covers Pool and Spa Pool towels, Saltwater pool, Infinity Pool, Shallow end Layout Window Exclusive services Concierge services, Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge Cleanliness & disinfection Hand sanitizer
Royal Suite Room Type: Suite Room Size: 75 m² 1 King bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker Bathroom Free toiletries, Toothbrush, Shower, Towels/Sheets (extra fee), Bidet, Additional bathroom, Toilet paper, Walk-in shower, Shampoo, Slippers, Guest bathroom, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Lockers, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Smoke Alarm, Heating, Trash cans, Safe, Key card access, Soundproof, Interconnecting room(s) available, Private entrance, Air conditioning, Key access Media & Technology Satellite channels, Cable channels, Telephone, TV, Flat-screen TV, Streaming service (like Netflix), Mobile hotspot device Kitchen Refrigerator, Kitchen, Kitchenware, Cleaning products, Microwave, Dining table, Stovetop, High chair, Electric kettle, Kitchenette Outdoors Outdoor furniture, Outdoor dining area, Balcony, Terrace, Patio Living Area Dining area, Desk, Sitting area Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens View Sea view, Quiet street view, View, Landmark view, Pool view, Mountain view, Garden view, Inner courtyard view Services Executive lounge access Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Emergency cord in bathroom, Accessible by elevator, Raised toilet, Shower chair Room Amenities Hypoallergenic pillow, Socket near the bed, Clothes rack, Adapter, Feather pillow Entertainment & Family Services Books, DVDs or music for children, Board games/puzzles, Child safety socket covers Pool and Spa Pool towels, Saltwater pool, Infinity Pool, Shallow end Layout Window Exclusive services Concierge services, Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge Cleanliness & disinfection Hand sanitizer
One-Bedroom Apartment Room Type: Apartment Room Size: 60 m² 1 Twin bed(s) Bed 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker Bathroom Free toiletries, Toothbrush, Shower, Towels/Sheets (extra fee), Bidet, Toilet paper, Walk-in shower, Shampoo, Slippers, Guest bathroom, Towels, Body soap, Conditioner, Toilet, Private bathroom, Hairdryer, Shower cap General Lockers, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Smoke Alarm, Heating, Trash cans, Safe, Key card access, Soundproof, Interconnecting room(s) available, Private entrance, Air conditioning, Key access Media & Technology Satellite channels, Cable channels, Telephone, TV, Flat-screen TV, Streaming service (like Netflix), Mobile hotspot device Kitchen Coffee machine, Refrigerator, Kitchenware, Cleaning products, Microwave, Dining table, Stovetop, High chair, Electric kettle, Kitchenette Living Area Sofa, Dining area, Desk, Sitting area Outdoors Outdoor furniture, Outdoor dining area, Terrace, Patio Bedroom Extra long beds (> 6.5 ft), Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens View Sea view, Quiet street view, View, Landmark view, Pool view, Mountain view, Garden view Services Executive lounge access Room Amenities Hypoallergenic pillow, Socket near the bed, Clothes rack, Adapter, Sofa bed, Feather pillow Entertainment & Family Services Books, DVDs or music for children, Board games/puzzles, Child safety socket covers Accessibility Roll-in shower, Raised toilet, Accessible by elevator, Emergency cord in bathroom Pool and Spa Pool towels, Saltwater pool, Infinity Pool, Shallow end Layout Window Cleanliness & disinfection Hand sanitizer
Deluxe Double Room with Hot Tub Room Type: Double Room Size: 37 m² 1 King bed(s) Bed	Food & Drink Minibar, Chocolate/Cookies, Bottle of water, Tea/Coffee maker Bathroom Shower, Walk-in shower, Slippers, Guest bathroom, Towels, Private bathroom, Toilet paper, Hairdryer, Shower cap, Free toiletries, Toothbrush, Bidet, Conditioner, Toilet, Bathtub, Towels/Sheets (extra fee), Bathtub or shower, Spa tub, Body soap, Shampoo General Lockers, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Smoke Alarm, Heating, Trash cans, Safe, Key card access, Soundproof, Private entrance, Air conditioning, Key access Media & Technology Satellite channels, Cable channels, Telephone, TV, Flat-screen TV, Streaming service (like Netflix), Mobile hotspot device Activities Hot tub Outdoors Outdoor furniture, Balcony, Terrace, Patio Kitchen Electric kettle, Cleaning products, Refrigerator, High chair Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Linens View Sea view, Quiet street view, View, Landmark view, Garden view, Inner courtyard view Services Executive lounge access Accessibility Entire unit wheelchair accessible, Emergency cord in bathroom, Accessible by elevator, Entire unit located on ground floor, Raised toilet Room Amenities Hypoallergenic pillow, Socket near the bed, Clothes rack, Adapter, Feather pillow Entertainment & Family Services Books, DVDs or music for children, Board games/puzzles, Child safety socket covers Pool and Spa Pool towels, Saltwater pool, Infinity Pool, Shallow end Layout Window Exclusive services Concierge services, Private check-in/out in the executive lounge, Free newspapers and magazines in the executive lounge Cleanliness & disinfection Hand sanitizer