Is this The Upper House pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Upper House have a swimming pool?

No, this The Upper House does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Upper House?

Best-rates for the The Upper House starts from $137 per night with includes Bar, Guest Services, Internet, TV, Balcony/Terrace, Security/Safety, Wellness Facilities, Wheelchair Accessible, Accessibility, Child Friendly, Kitchen, Laundry, Parking, Bedding/Linens, Restaurant, Toiletries, Entertainment, Breakfast, Business Services, Fireplace/Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Upper House a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Upper House wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Upper House is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Upper House?

Based on the information reported by the owner or manager, the The Upper House indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Upper House?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Upper House are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Upper House | Hotel in Stoke-on-Trent

| 9.4 (279 Reviews) | 1 Bathroom

Hotel in Barlaston, Stoke-on-Trent

Eco-certified hotel with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
The Upper House offers 24 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stoke-on-Trent hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Amenities

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower/tub combination

Towels

Free toiletries

Bedroom

Heating

Bed sheets

Iron/ironing board

Breakfast

Free cooked-to-order breakfast available daily 7:00 AM–9:30 AM

1 bar

1 restaurant

Room service available

Coffee/tea maker

Electric kettle

Parking

Electric car charging station on site

Free self parking on site

Accessibility

Elevator

Entertainment

Flat-screen TV

General

Conference space

Meeting rooms - 3

Banquet hall

Elevator

Free newspapers in lobby

English

Smoke-free property

Guest Services

Laundry facilities

Snack bar/deli

Laundry facilities

24-hour front desk

Daily housekeeping

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Picnic area

Terrace

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 5 am early check-in fee: gbp 20.00 early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children are welcome. rollaway/extra beds are available for gbp 20.0 per day. cribs (infant beds) are not available.

Payment Policy

Early check-in fee: gbp 20.00 (subject to availability) rollaway bed fee: gbp 20.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ian

Jun 16, 2025 05:39:35 PM

Review Score: 10

Summary: Very pleasant. Lovely staff

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Triple Room Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Executive Double Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Bathrobes, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Executive Double or Twin Room Room Size: m² 2 Twin Beds 1 King Bed	General Number of living rooms 0, Bathrobes, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Garden view, Bed count minimum 1, Extra bed count 1, Number of bathrooms - 1, Bed count maximum 2
Luxury Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Bathrobes, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Executive Single Room Room Size: m² 1 Large Twin Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Twin Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Double Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Family Room Room Size: m² 3 Double Bed and Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Double Room, Balcony Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Balcony, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1